To determine if the problem is with RealPlayer or with a particular website, try downloading videos from a different website. Note: Download websites do occasionally change their formats. Under Web Content, make sure the 'Enable plug-ins box' is checked. Select Preferences.Ĭlick on the Security icon. Click the Safari tab in the top left-hand corner of the browser. The video download location can be changed by going to: RealPlayer Downloader->Preferences->Download files to Troubleshooting If the downloader does not show up, check to ensure the browser plugins are installed: Firefox: Firefox->Tools->Add-Ons->RealPlayer ugin (enable) Safari: Safari->Help->Installed Plugins->RealPlayer ugin After verifying the RealPlayer ugin is installed, go into the Safari preferences to ensure Plug-ins are enabled through the browser itself.

Right-click on the video.Ĭlick on the Downloader icon on the Dashboard. Open your browser (Firefox or Safari) and go to the video site.

Open the RealPlayer Downloader in one of these ways: - Click the downloader icon on the RealPlayer itself, next to the globe - RealPlayer->Preferences->Window->Open RealPlayer Downloader 3. Open RealPlayer (and sign in if you have RealPlayer Plus). If you want to download RealPlayer SP from Mac.) 1. (RealTimes for Mac does not currently have a Download This Video option. How does Download This Video work on a Macintosh? If you're using Safari or Firefox for Macintosh, you can download videos with RealPlayer SP by following these steps.

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